Incident Management
An incident is an event that could lead to loss of, or disruption to your organization's operations, services or functions.
The purpose of our Incident Management technology is to restore normal service operation as quickly as possible and minimize the adverse impact on your business operations.
We focus on the activities of your organization to identify, notify, escalate and resolve your incidents and prevent a future re-occurrence.
To prevent a future re-occurrence, we put controls in place for you to stop the incident from happening again and then move you from an incident management process to a continuous improvement process.
The purpose of our Incident Management technology is to restore normal service operation as quickly as possible and minimize the adverse impact on your business operations.
We focus on the activities of your organization to identify, notify, escalate and resolve your incidents and prevent a future re-occurrence.
To prevent a future re-occurrence, we put controls in place for you to stop the incident from happening again and then move you from an incident management process to a continuous improvement process.
Identify, notify, escalate and resolve your Incidents through Automation
Today.
Ever heard the saying life is 10% what happens to me and 90% how I choose to react or respond.
Incidents happen in a business over and above daily business demands, so why not get our technology to enable you to react, respond and resolve in the manner you wish too.
Our very simple yet effective Incident Management tool within INFOMAN gives you the visibility you require to manage incidents swiftly, efficiently and effectively. It is also scalable and customizable to your requirements and business.
Incidents happen in a business over and above daily business demands, so why not get our technology to enable you to react, respond and resolve in the manner you wish too.
Our very simple yet effective Incident Management tool within INFOMAN gives you the visibility you require to manage incidents swiftly, efficiently and effectively. It is also scalable and customizable to your requirements and business.
How many incidents happen in your business and what is the impact?
Why keep struggling to report on your incidents, when you can make sure what needs to happen, does happen, as quickly as possible, keeping all selected parties informed through automation, using our INFOMAN technology platform for managing your Incidents.
